Teaching business process management: Improving the process of process modelling course

Teaching Business Process Modelling: Experiences and Recommendations

Business Process Improvement, Business Process Reengineering, and Business Process Management

• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...

Integrating Knowledge Modelling In Business Process Management

In this paper we present a new approach for integrating Business Process Management and Knowledge Management. We focus on the modelling of weakly-structured knowledge-intensive business processes. We develop a framework for modelling this type of processes that explicitly considers knowledge-related tasks and knowledge objects and present a workflow tool that is an implementation of our theoret...

Improving Process Agility with Process Repositories for Business Process Modeling

As organizations continue to manage growth by developing a diverse portfolio of products and services in semiautonomous business units, they become increasingly fragmented internally. Such fragmentation results in highly diversified business processes for performing similar activities, leading to reduced operational efficiency, coordination, and information sharing. Horizontal business process ...

Business Process Management on Financial Performance

Background and Aim: Business process management is a comprehensive management approach that aims to align all dimensions and activities of the organization in line with customer needs and automates all processes of the organization. The aim of this study was to determine the effect of business process management on the financial performance of Tehran University of Medical Sciences. Materials a...